Work

Impact of artificial intelligence adoption on quality management in service organizations: A multi-case study

Year: 2026

Type: article

Source: Dipòsit Digital de la Universitat de Barcelona (Universitat de Barcelona)

Authors: Tortorella, Guilherme Luz, Gaiardell, Paolo, Moyano Fuentes, Jose, Maqueira Marín, Juan Manuel, Filho, Moacir Godinho, Nascimento, Daniel Luiz de Mattos

Language: English

Topic: Management Systems and Quality Improvement

Subfield: Strategy and Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W7140350247

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