Work

Transparency–ethics–fairness loyalty (TEFL) model: understanding customer loyalty in dynamic pricing contexts of quick commerce

Year: 2026

Type: article

Study design: Observational Study

Source: International Journal of Ethics and Systems

DOI: 10.1108/ijoes-12-2025-0727

Authors: Saurabh Sharma, Vivek Devvrat Singh

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W7150759370

FWCI: 10.48

Cites: 85

Cited by: 1

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