Work

Polite or direct? How task type and user AI literacy shape appropriate communication strategies for AI collaborators

Year: 2026

Type: article

Source: Journal of Research in Interactive Marketing

DOI: 10.1108/jrim-10-2025-0624

Authors: Su Xu, Dewen Liu

Institutions: Anqing Normal University, Nanjing University of Posts and Telecommunications

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: closed

Funders: National Natural Science Foundation of China, Social Science Foundation of Jiangsu Province

Awards: G4639516309, G8629751163

OpenAlex ID: W7150809144

FWCI: 10.66

Cites: 40

Cited by: 3

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