Work

Algorithmic Synchronicity and Perceived Relational Reciprocity: A Multi‐Method Investigation of Consumer Trust and Loyalty in AI ‐Driven Retail Ecosystems

Year: 2026

Type: article

Source: Journal of Consumer Behaviour

DOI: 10.1002/cb.70152

Authors: Phan Khanh Duy, Cao Viet Hieu, Tu Huu Cong, Le Ho Van Phang, Ngo Cao Nghia

Institutions: University of Economics Ho Chi Minh City, Bình Dương University, Vietnam Aviation Academy

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: closed

OpenAlex ID: W7151488889

FWCI: 3.552

Cites: 54

Cited by: 1

Related to: