The Third Era of Listening: From Suggestion Box to Survey to Conversation
Year: 2026
Type: article
DOI: 10.66241/dvoly
Author: Sonal Singhal
Institution: California State University, Dominguez Hills
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: closed
OpenAlex ID: W7154035454
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