Readiness of the PUP Human Resource Management Department for Higher Program to Institutionalize Meritocracy and Excellence in Human Resource Management (PRIME-HRM) Maturity Level
Year: 2026
Type: article
Abstract: This study evaluates the readiness of the Polytechnic University of the Philippines (PUP) Human Resource Management Department (HRMD) to achieve higher maturity levels within the Civil Service Commission’s PRIME-HRM framework. PRIME-HRM utilizes a four-level maturity scale—Transactional, Process-Defined, Integrated, and Strategic—to elevate public sector HR to world-class standards. Following a 2019 baseline evaluation and subsequent policy alignment, PUP achieved Maturity Level 2 (Process-Defined) in 2024. Adopting a descriptive research design, this study analyzes the capability of PUP’s Personnel Portal and Human Resource Management System (HRMS) to meet core PRIME-HRM requirements, including automation and competency-based frameworks. The evaluation spans four key areas: Recruitment, Learning and Development, Performance Management, and Rewards and Recognition. Findings indicate that while PUP possesses a documented, process-driven system, full automation and system integration remain unoptimized. These technical gaps represent significant barriers to reaching Maturity Levels 3 and 4. The study concludes that enhancing HRMS functionality and operational integration is essential for PUP to transition from a process-defined state to a strategic, integrated HR environment.
Language: English
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W7155024392
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