Work

Speaking as a tourist: language-based differences in service hospitality perceptions at Hong Kong's Cha Chaan Tengs

Year: 2026

Type: article

Study design: Observational Study

Source: Journal of Hospitality and Tourism Insights

DOI: 10.1108/jhti-08-2025-1016

Authors: Cristal Egoavil, Dori Davari

Institution: Hong Kong Polytechnic University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W7155090522

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Cites: 58

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