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When AI heals the healers: AI adoption and explainability drive service innovation and reduce emotional exhaustion

Year: 2026

Type: article

Study design: Observational Study

Source: Journal of Health Organization and Management

DOI: 10.1108/jhom-06-2025-0337

Authors: Salim Khan, Syed Jamal Shah

Institutions: Zhejiang Yuexiu University, Guangdong University of Foreign Studies

Language: English

Topic: Technostress in Professional Settings

Subfield: Social Psychology

Field: Psychology

Domain: Social Sciences

SDGs: Good health and well-being, Decent work and economic growth

Open Access status: closed

OpenAlex ID: W7155792852

FWCI:

Cites: 83

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