Year: 2026
Type: article
Abstract: This study examines how e-scooters are discussed in Almaty using 1,491 Facebook and Instagram posts collected between 2020 and 2025. The analysis combines thematic clustering, framing analysis, and sentiment classification to identify patterns in online discussion. Public discourse is mainly shaped by regulation and enforcement, and safety-related incidents attract stronger emotional reactions. Everyday complaints and mobility integration receive less attention, and most posts remain neutral in tone. The study highlights the value of social media for examining public perceptions of micromobility in a non-Western urban context.
Source: Findings
DOI: 10.32866/001c.160920
Author: Kenzhekhan Kabdesov
Institution: University of International Business
Language: English
Subfield: Automotive Engineering
Field: Engineering
Domain: Physical Sciences
Open Access status: gold
Estimated APC paid: $100
OpenAlex ID: W7160259697