"Real-Time AI-Driven Sales Negotiation and Deal Intelligence System Using NLP, RAG, and Predictive Analytics"
Year: 2026
Type: preprint
Abstract: This paper presents a real-time AI-powered framework for enterprise sales negotiation and deal intelligence that integrates natural language processing (NLP), retrieval-augmented generation (RAG), predictive analytics, and adaptive conversational systems. The proposed architecture enables dynamic lead engagement, intelligent objection handling, sentiment-aware negotiation, and automated sales optimization across enterprise workflows. The system is designed around scalable middleware components, contextual memory retrieval, and real-time decision intelligence to enhance interaction quality and improve conversion efficiency. By continuously analyzing conversational signals and historical interaction data, the framework supports more informed and adaptive negotiation strategies in real time. This work details the overall system architecture, methodological approach, and implementation structure, along with key design considerations for deploying AI-driven negotiation systems in enterprise environments. It also outlines future research directions focused on improving reasoning accuracy, personalization depth, and autonomous decision-making in complex sales scenarios.
Institution: Woxsen School of Business
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: green
OpenAlex ID: W7160755397
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