Year: 2026
Type: dissertation
Abstract: The wellbeing of employees in the workplace is now a significant concern in contemporary organizations particularly in the IT work where deadlines, online communication and shifting requirements are the norm. Despite the numerous previous research on stress or job satisfaction, there remains a lack of qualitative knowledge on how employees directly feel job demands and job resources in their day-to-day work, especially in the case of IT companies in Bangladesh. The aim of this study was to explore the perceptions of employees at an IT company regarding their job demands and job resources and their connection to the wellbeing at work. The research design was a qualitative study based on the Job Demands Resources (JD-R) model. Semi-structured interviews with 10 employees in various positions at an IT company in Khulna, Bangladesh, were used to collect data which were analysed using thematic analysis. The results indicated that job demands were perceived by employees not as workload but as a combination of workload and other factors. The key demands were constant change, lack of requirements, urgency, rework, and after-hours pressure. Simultaneously, support, clarity, fairness, respectful communication and leadership support were perceived to be valuable job resources. The balance between these demands and resources also determined wellbeing and job satisfaction, the study found. The results indicate that businesses can contribute to the wellbeing of employees by enhancing planning, setting priorities, ensuring more respectful communication, providing more equitable support and establishing healthier boundaries around work. These are some practical measures that can assist in lessening the unwarranted pressure and contribute to more stable and sustainable working conditions.
Source: Theseus (Ammattikorkeakoulujen)
Author: Uddin, Majbah
Language: English
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W7160795547