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Emotional support or emotional release? A dual-path model of emotional intelligence of AI companions on user engagement

Year: 2026

Type: article

Study design: Observational Study

Source: Information Technology and People

DOI: 10.1108/itp-03-2025-0362

Authors: Yiyao Chen, Yongqiang Sun, Yiwen Zhang, Ying Wang

Institutions: Wuhan University, Zhejiang Financial College

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

SDG: Good health and well-being

Open Access status: closed

Funder: National Social Science Fund of China

OpenAlex ID: W7161629656

FWCI:

Cites: 111

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