A survey-based assessment of the eResearch Knowledge Centre’s support practices in the Human Sciences Research Council in Pretoria, South Africa
Year: 2026
Type: article
Study design: Observational Study
Abstract: This study used a survey design via Google Forms to collect quantitative data from 156 HSRC staff members across three South African locations. A structured questionnaire with Likert-scale questions and open-ended prompts was used to evaluate eRKC services and potential improvements. The census approach included 16% heads, 65% researchers and 19% interns. Data were exported to Excel and analysed using SPSS, with frequency counts providing insights into service perceptions. Open-ended responses offered additional qualitative insights. The cost-effective, anonymous online method enhanced response rates and reduced bias, ensuring reliable and comprehensive data collection on eRKC’s support for the research lifecycle.
DOI: 10.14749/32359797
Author: Human Sciences Research Council
Language: English
Subfield: Information Systems
Field: Computer Science
Domain: Physical Sciences
SDG: Quality education
Open Access status: green
Funder: Human Sciences Research Council
OpenAlex ID: W7162092607
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