Work

Service delivery challenges in Nyanga: City of Cape Town officials and residents in dialogue

Year: 2026

Type: article

Abstract: Interactions around service delivery challenges in South Africa are often characterised by conflict and high levels of mistrust between communities and city officials. By bringing together city officials and residents from marginalised areas of Cape Town to participate in a research project, HSRC researchers found that poor communication and a lack of understanding of how city processes and services work are important contributing factors to this conflict.

Source: Human Science Research Council SA

DOI: 10.14749/32382633

Author: Human Sciences Research Council

Language: English

Topic: Legal Issues in South Africa

Subfield: Law

Field: Social Sciences

Domain: Social Sciences

SDGs: Peace, justice, and strong institutions, Sustainable cities and communities

Open Access status: green

Funder: Human Sciences Research Council

OpenAlex ID: W7162199176

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