The impact of Training and Development on Employee Retention and Job Satisfaction: Evidence From Private Banks of Bhubaneswar
Year: 2026
Type: article
Study design: Observational Study
Abstract: This study examines the predictive relationship between training and development programs and two critical organizational outcomes: employee retention and job satisfaction, with a focus on Bhubaneswar’s dynamic workforce across sectors such as Private Bank-Axis, HDFC, ICICI. The research design used is a cross-sectional design, with the number of respondents being 334 employees who were selected on a purposive sampling basis, which were subsequently interviewed by distributing questionnaires with a 5-point Likert scale and the data were then analyzed descriptively, by chi-square test, Pearson correlation test, and regression analysis. The results reveal strong positive correlations, with training and development showing significant associations with both job satisfaction (r=0.74, χ^2=18.76, p=0.001) and retention (r=0.69, χ^2=16.92, p=0.002), while regression analysis indicates that training explains 56% of the variance in retention (β=0.71, p<0.001). In addition, descriptive statistics show overall positive perceptions, with mean scores of 4.02 for training, 3.88 for satisfaction and 3.79 for retention, and visual data trends reinforce these positive perceptions. The study offers empirical evidence demonstrating a positive relationship between structured training programs and employee satisfaction and retention, offering clear evidence for the key role of structured training programs to enhance employee satisfaction and retention in a dynamic labour market in the cities. Its contribution is the quantification of the mediating role of job satisfaction and insights for workforce stability in the various sectors.
Authors: Smaranika Dash, Dr. Mamata Nayak
Language: English
Subfield: Applied Psychology
Field: Psychology
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W7165032599
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