Work

Understanding stakeholder preferences for autonomous delivery robots in small communities: A study from Veberöd, Sweden

Year: 2026

Type: article

Abstract: Autonomous Delivery Robots (ADR) are increasingly presented as a way to address persistent last-mile logistics challenges. Existing research, however, often examines ADR adoption from the perspective of single stakeholder groups, overlooking how these viewpoints interact. Considering these perspectives together is crucial for developing shared understanding and solutions that different actors can support. This study contributes to ADR research by examining the perceptions of multiple stakeholder groups and identifying factors that shape a functional and socially accepted future delivery system. In connection with a live ADR test in the village of Veberöd, Sweden, we conducted a scenario-based multi-actor–multi-criteria analysis (MAMCA). Stakeholders expressed preferences for autonomous delivery options capable of handling high shipment volumes and diverse goods. Beyond operational capacity, they emphasised context-specific value, including support for the local economy, strengthened social ties, and reduced environmental impacts. These preferences underscore the importance of a collective perspective when introducing innovations in smaller communities. The focus on local values reframes ADR implementation from a purely commercial decision to a socio-technical challenge shaped by shared perceptions of safety, usefulness, and community benefit.

Source: Research in Transportation Economics

DOI: 10.1016/j.retrec.2026.101803

Authors: Valeska Engesser, Jon Williamsson, Philippe Lebeau

Institutions: University of Gothenburg, Vrije Universiteit Brussel

Language: English

Topic: Urban and Freight Transport Logistics

Subfield: Building and Construction

Field: Engineering

Domain: Physical Sciences

SDGs: Sustainable cities and communities, Industry, innovation and infrastructure

Open Access status: hybrid

Estimated APC paid: $2,430