Work

Understanding frontline employee phygital experiences through service-dominant logic and job demands-resources model

Year: 2026

Type: article

Source: Journal of Services Marketing

DOI: 10.1108/jsm-10-2025-0733

Authors: Tony Valentini, Claire Roederer

Institutions: EM Strasbourg Business School, Humans and management in society, Université de Strasbourg

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W7166165036

FWCI: 10.25

Cites: 104

Cited by: 1

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