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Beyond convenience: how food delivery apps shape value, loyalty, and well-being in four emerging markets

Year: 2026

Type: article

Study design: Observational Study

Source: International Journal of Quality & Reliability Management

DOI: 10.1108/ijqrm-08-2024-0290

Authors: Christian Nedu Osakwe, Ghazanfar Ali Abbasi, Islam M.Y. Elgammal, Mairna H.M. Mustafa, Najlae Zhani

Institutions: International University of Rabat, University of Pretoria, King Fahd University of Petroleum and Minerals, University of Business and Technology, Hashemite University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Good health and well-being

Open Access status: closed

OpenAlex ID: W7166551780

FWCI:

Cites: 90

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