Lay counsellors' experiences of delivering HIV counselling services in public health facilities in a Eastern Cape province district of South Africa
Year: 2026
Type: article
Study design: Observational Study
Abstract: The study examined experiences of lay counsellors who provide HIV counselling services to identify potential HIV counselling needs. Qualitative and quantitative interview data were collected from 74 lay counsellors from a sample of Eastern Cape Province district's health facilities (n=74). Results indicated that lay counsellors experienced medium to high job stress, but with relatively high job satisfaction. They utilized a number of techniques and concepts in the counselling process. Lay counsellors experienced role conflicts when working in a health team and perceived to receive poor support and supervision. In addition, they reported little job training and lack of career pathing. Formalization of their role in HIV prevention and on career pathing could improve effectiveness.
DOI: 10.14749/32851493
Author: Human Sciences Research Council
Language: English
Subfield: Infectious Diseases
Field: Medicine
Domain: Health Sciences
Open Access status: green
Funder: Human Sciences Research Council
OpenAlex ID: W7166875498
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