Employee-AI collaboration errors and service innovation: dual pathways of error reflection and negative affective rumination
Year: 2026
Type: article
Authors: Yao Lv, Pengfei Zhao, Yuchen Jiao
Institutions: Hainan University, Zhejiang Wanli University, Jinan University
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: closed
OpenAlex ID: W7167032152