Work

Experience service operations: quality or efficiency? Charge or reward?

Year: 2026

Type: article

Source: Journal of Modelling in Management

DOI: 10.1108/jm2-12-2025-0678

Authors: Xucheng Lu, Xiaohua Li, Yongjiang Guo

Institution: Beijing University of Posts and Telecommunications

Language: English

Topic: Advanced Queuing Theory Analysis

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funder: National Natural Science Foundation of China

Award: G8600894471

OpenAlex ID: W7171117656

FWCI:

Cites: 32

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