Work

Service quality and student cynicism in higher education: the mediating role of perceived ethical climate

Year: 2026

Type: article

Study design: Observational Study

Source: Quality Assurance in Education

DOI: 10.1108/qae-02-2026-0061

Authors: Muhammet İbrahim Akyürek, Mehmet Arslan

Institutions: Selçuk University, Mi̇lli̇ Eği̇ti̇m Bakanliği

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: closed

OpenAlex ID: W7171532743

FWCI:

Cites: 18

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