Work

Linking corporate digital responsibility and customer citizenship behavior

Year: 2026

Type: article

Study design: Observational Study

Source: International Journal of Contemporary Hospitality Management

DOI: 10.1108/ijchm-09-2025-1439

Authors: Angie Yeonsook Im, Han Chen, Hyewon Lee

Institutions: University of Georgia, Louisiana State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W7172321780

FWCI: 10.25

Cites: 73

Cited by: 1

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