Year: 2025
Type: dissertation
Abstract: In today’s fast-paced software industry, reducing delivery times while maintaining product quality remains a critical challenge. Software development faces these increasing demands while relying on cross-functional collaboration, bringing the need to improve team interac-tions and collaboration. This study aims to analyse the implementation of a Scrumban framework in project man-agement, to understand if it is a good fit and worth keeping and improving. The study quan-tifies the impact of the framework on project performance and its effect on team members, all the while examining the adaptations applied to fit a data engineering context. The study used the evolution of the values gathered to study the progress and sustainability of the framework. An effective reduction of lead time by 51% was observed in six months, while reducing variability of results, throughput was also stabilized, leading to a more sustainable framework, capable of dealing with spikes in demand, and workflow was improved by reducing the age-ing of blockages by 54%. However, some improvement opportunities were also uncovered, like planning accuracy and product quality, which took a toll with faster delivery. As for the impact on members, an eNPS score of +43 was recorded, proving an overall satisfaction. Other measures that tested the framework's implementation success also tested positively, leading to a conclusion that the framework proved to be a good fit, with promising results, sustainable, and actionable improvements. This research brings value as an example and guide for other new adopting companies of Scrumban, giving details of the implementation and analysing the impact over months, while also delineating a path of next steps to further improve results.
Author: Benoliel, António
Institution: Universidade Nova de Lisboa
Language: English
Subfield: Information Systems
Field: Computer Science
Domain: Physical Sciences
Open Access status: green
OpenAlex ID: W7198769251