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Little Voices, Big Impact: How Child‐Like Robot Voices Improve Service Quality

Year: 2026

Type: article

Source: Journal of Consumer Behaviour

DOI: 10.1002/cb.70218

Authors: Wei‐Kang Kao, Yi‐Chen Chen, Chen‐Wei (Willie) Tao, Narges Pourshian

Institutions: University of Southern Maine, National Taiwan University of Sport, Oklahoma State University, Harrisburg University of Science and Technology

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: closed

OpenAlex ID: W7203856104

FWCI:

Cites: 84

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