Work

A multi-country study of national customer satisfaction, ISO 9001 certifications, quality of life, prosperity, happiness, and economic indicators

Year: 2026

Type: article

Source: Quality Management Journal

DOI: 10.1080/10686967.2026.2714496

Authors: Ali Al Owad, Neeraj Yadav

Institution: Jazan University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W7203897831

FWCI:

Cites: 32

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