Work

Employee Resistance Under Digitally Managed Organizational Control Systems

Year: 2026

Type: article

Abstract: Digitally managed organizational control systems increasingly shape how work is observed, evaluated, allocated, rewarded, and corrected. Yet the organizational problem is not simply that digital technologies intensify control; it is that they redistribute visibility, discretion, and interpretive authority in ways that may provoke heterogeneous employee responses. This Critical Review Article examines how measurement and surveillance practices become behavioral discipline, how workers interpret t

Source: Journal of Applied Organizational Systems and Behavior

DOI: 10.51847/gm3ctzvgp5

Authors: James Walker, Olivia Harris, George Wilson

Institution: University of Leeds

Language: English

Topic: Legal and Labor Studies

Subfield: Industrial relations

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: bronze

OpenAlex ID: W7204013428