When and What Conversational AI Should Ask: Extending the Persuasion Knowledge Model to Explain User Engagement and Purchase Intention
Year: 2026
Type: article
Authors: Sein Kim, Hayeon Kim, Sang Woo Lee
Institutions: Yonsei University, Korea University, Korea University
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: closed
OpenAlex ID: W7212321343