Evaluating Students' Usage Patterns and Satisfaction Towards E-Learning Resources: A Review-Driven Analytical Study
Year: 2026
Type: article
Abstract: The widespread adoption of digital technologies in the higher education setting has led to changes in how students access learning resources, engage with learning spaces, and engage in learning independently. Today, e-learning resources such as e-books, online journals, learning management systems (LMS), digital libraries, MOOCs, and the use of multimedia resources have become a vital part of contemporary pedagogy. This study provides a review-oriented, systematic investigation of the usage patterns, awareness and satisfaction of students on e-learning resources, and uses only peer-reviewed, verifiable, Scopus-indexed sources and not unverified or generic secondary citations. The review follows an integrated theoretical framework that encompasses elements of the Technology Acceptance Model (Davis, 1989), the Unified Theory of Acceptance and Use of Technology (UTUT) (Venkatesh, Morris, Davis & Davis, 2003), and the DeLone and McLean Information Systems Success Model (DeLone & McLean, 2003). A detailed review of 11 studies from technology-acceptance research and library and information science research is conducted, in contexts in Saudi Arabia, China, Mauritius, Pakistan, Spain, Singapore, India and Ghana. Key themes that have become clear through this literature review are the critical importance of perceived usefulness and perceived ease of use, the mediating role of student engagement, the significant disconnect between self-reported and demonstrated digital literacy, and the significance of institutional support and content quality as factors to drive satisfaction. The paper highlights the gaps in the current literature and establishes clear research goals, formulates 5 testable hypotheses, and proposes a detailed, quantitative research methodology for an empirical follow-up study, including sampling strategy, instrumentation and data-analysis technique. It is the review's conclusion that training and developing digital-literacy skills, sound technological infrastructure, high-quality and frequently updated contents and constant and engaging support from institutions are among the factors most likely to foster the effective use and satisfaction among students. Keywords: E-learning, usage pattern, student satisfaction, digital resources, higher education, technology acceptance model, digital literacy, institutional support, online learning behavior.
Authors: Kumar, Neeraj, Gupta, Dr Rajendra Kumar
Institution: Banasthali University
Language: English
Subfield: Information Systems and Management
Field: Decision Sciences
Domain: Social Sciences
SDG: Quality education
Open Access status: green
OpenAlex ID: W7213765958
FWCI:
Cites:
Cited by:
Related to: