Linguistically Accessible Health and Social Care Services A Developmental Evaluation of the Collaborative Project Between HUS and the Eastern Uusimaa Wellbeing Services County
Year: 2026
Type: dissertation
Abstract: This master's thesis examined the implementation of linguistically accessible services as part of functional integration between organizations within the BoRa project, conducted in collaboration between the HUS Group and the Eastern Uusimaa Wellbeing Services County.Linguistic accessibility refers to a client's ability to receive information, to be understood, and to access services in their own language, either Finnish or Swedish, throughout various stages of the service pathway.The study evaluated the relevance, feasibility, and development potential of the project objectives in relation to strengthening bilingual service capacities and promoting the realization of linguistic rights across inter-organizational service pathways.The aim of the study was to provide knowledge to support the further development and refinement of the project objectives and to enhance understanding of the relationship between linguistic rights and func-
Author: Raappana, Helena
Institution: Helsinki University Hospital
Language: Finnish
Subfield: General Health Professions
Field: Health Professions
Domain: Health Sciences
SDG: Reduced inequalities
Open Access status: green
OpenAlex ID: W7215501674