Year: 2024
Type: article
Abstract: As artificial intelligence (AI) systems mature, the integration of user experience (UX) principles into large language model (LLM) pipelines has become essential to ensuring usability, trust, and efficiency. Traditional LLM deployments—often focused solely on back-end processing—have faced persistent challenges, including excessive prompt debugging, low user confidence, and poor workflow coherence. This paper presents a paradigm shift toward full-stack LLM applications, where advanced back-end intelligence is seamlessly coupled with intuitive, human-centered front-end design. Through simulation-based evaluations using key UX metrics such as the System Usability Score (SUS), Task Success Rate (TSR), and Trust Index, our findings demonstrate substantial gains: a 29.3% reduction in prompt debugging time, an average SUS of 88.7, and a 50% improvement in deployment speed. These results highlight how a UX-first, full-stack approach can reduce developer bottlenecks, promote prompt reusability, and increase organizational trust in AI outputs. Rather than functioning as isolated tools, such systems evolve into adaptive, transparent, and co-creative platforms—aligning AI capabilities with the expectations and operational realities of diverse user groups. This research makes the case for embedding UX as a foundational element in the design, rollout, and scaling of LLM solutions.
Author: Singaiah Chintalapudi
Language: English
Subfield: Human-Computer Interaction
Field: Computer Science
Domain: Physical Sciences
Open Access status: diamond
OpenAlex ID: W7216939097