Work

[Maternal Satisfaction and Birth: a web-based survey].

Year: 2020
Type: article
Study design: Observational Study
Abstract: INTRODUCTION: Maternal satisfaction regarding care during delivery is an indicator of maternity service's quality. METHODS: We conducted an observational study between May and August 2018, using an online questionnaire for women who have delivered in the last 3 years. Data was processed using descriptive and bivariate analysis, considering satisfaction as outcome. RESULTS: Sample includes 1229 women. About 73% had a spontaneous vaginal delivery, of which 29.3% received a Kristeller manoeuvre and 34,4% episiotomy. Three women out of 10 complaint about lack of involving in the decision-making process, 13.9% of women believe that their delivery's experience can negatively influence their decision to have another child, and 19.8% would like not to give birth again in the same hospital. Four women out of 10 are only partially satisfied with the care received and 6.4% is not satisfied at all. Satisfaction is significantly associated to the following variables: age more than 25 years old, positive environment during labour, gentle attitude of healthcare provider, respect of needs, respect of dignity, woman's inclusion in the decision making process, presence of a trustworthy person during the labour/delivery, vaginal delivery, positive delivery's experience, episiotomy, Kristeller manoeuvre, skin-to-skin contact, support during breastfeeding and postpartum period, choice to come back in the hospital for another delivery. CONCLUSION: We should implement strategies to promote the mother-partner-child triad as a central focus during delivery and allocate human resources in more efficient ways.
Language: Italian
Field: Medicine
Open Access status: diamond
OpenAlex ID: W3115705181
FWCI: 1.371
Cites:
Cited by: 12
Related to: 10