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Improving The Professionalism Of Waiter And Waitress In Supporting The Succesaful Operational Food And Beverage Service At Aryaduta Hotel Medan

Year: 2024

Type: article

Abstract: The aim of this research is to find out the role of waiter and waitress in supporting the succses of food and drinks. The type of research used is qualitative research. In this research, data was collected through observation and in-depth interviews. The research sample was the manager the Aryaduta Medan Hotel in the Food And Beverage section. The results of this research show that standart operating procedures (SOP) greatly influence the profesionalism of waiters and waitress. With the presence of SOP, staff can function well at work.

Source: Jurnal Ekonomi

Authors: Elisa Br Tarigan, Dewi Shinta Wulandari Lubis

Institution: Sekolah Tinggi Ilmu Manajemen Sukma

Language: English

Topic: Hospitality and Tourism Education

Subfield: Tourism, Leisure and Hospitality Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: diamond

OpenAlex ID: W7217459455

FWCI:

Cites: 2

Cited by:

Related to: 10