Year: 2023
Type: report
Abstract: Voice user interfaces (VUIs) offer a comparatively easier and more accessible mode of interaction for older adults seeking information. Recent literature shows that out of all informational queries made to VUIs, health-related queries are the most popular among older adults. However, the current versions of commercially available VUIs are not designed or optimized for handling health information-seeking behaviors. In this position paper, we identify issues with current VUIs in presenting health information and discuss opportunities for future research to better support older adults in this behavior. Our arguments underscore the importance of designing VUIs that are tailored to the unique needs and capabilities of older adults to improve their health outcomes and overall quality of life.
Authors: Desai, Smit, Chin, Jessie
Institution: University of Illinois Urbana-Champaign
Language: English
Subfield: Geriatrics and Gerontology
Field: Medicine
Domain: Health Sciences
Open Access status: green
OpenAlex ID: W7220817124