The Mediating Role of Efficiency Enhancement in the Relationship Between Artificial Intelligence Adoption and Workforce Management Effectiveness in Healthcare Organizations
Year: 2026
Type: article
Study design: Observational Study
Abstract: Purpose – The purpose of this study is to investigate how efficiency improvement influences the relationship between the adoption of artificial intelligence (AI) and the efficacy of labor management in the healthcare industry. The Technology Acceptance Model (TAM), Resource-Based View (RBV), and Sociotechnical Systems Theory serve as the foundation for this study's creative integrative framework, which can be used in healthcare settings in developing nations. Methodology: A survey study design that was cross-sectional was employed. 240 medical practitioners working in Iran's private hospitals provided the data. The suggested mediation model was tested using smart PLS structural equation modeling (SEM). Results: The results of this study showed that the effectiveness of workforce management is significantly improved by the deployment of AI. Efficiency enhancement fully mediated this relationship. Perceived ease of use, skills enhancement, and innovative work behavior acted as complementary mechanisms to enhance the impact of AI on workforce outcomes.
Source: Acta Innovations
Institution: Lincoln University College
Language: English
Topic: AI and HR Technologies
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W7225075143