Work

Developing a principles-based planning resource for the evaluation of public/consumer involvement in health service design

Year: 2026

Type: article

Abstract: BACKGROUND: Australian health services are required to incorporate public involvement in design and redesign; however, guidance on evaluating outcomes of public involvement is limited. Our aim was to develop public involvement planning resources to better support health services to evaluate outcomes. METHODS: Using a participatory research approach, the development of these resources involved small group workshops at an Australian regional health service, a web-based stakeholder survey, and a small process evaluation. RESULTS: Workshop activity resulted in five themes: evaluation purpose, parameters, partnership, practicalities and process. The themes informed the development of a draft infographic (the 5Ps) and accompanying material. Refinement of the 5Ps infographic and material occurred through a broader stakeholder survey that fed into the final workshop. A small evaluation of the workshop process was completed. CONCLUSION: Through a participatory process, stakeholders supported the development of an evaluation resource for public involvement in health service design. Wider adoption of the 5Ps infographic and material will enable tailoring to the local context.

Source: Australian Journal of Primary Health

DOI: 10.1071/py26193

Authors: Nicola Lloyd, Nerida Hyett, Amanda Kenny

Institutions: Barwon Health, La Trobe University, Monash University

Language: English

Topic: Mental Health and Patient Involvement

Subfield: General Health Professions

Field: Health Professions

Domain: Health Sciences

SDG: Good health and well-being

Open Access status: hybrid

OpenAlex ID: W7225097865