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Enterprise AI Failures: Why Definition Matters More Than Performance

Year: 2026

Type: article

Abstract: A $2.4M AI system predicted customer churn at 91% accuracy. It worked perfectly. Yet six months later, executives couldn't name a single decision it influenced. The problem wasn't technical—it was definitional. Full article: https://davidohnstad.net/enterprise-ai-failures-definition-matters/

Source: Zenodo (CERN European Organization for Nuclear Research)

DOI: 10.5281/zenodo.23892998

Author: Ohnstad, David

Language: English

Topic: Artificial Intelligence Applications

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: green

OpenAlex ID: W7225106400

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