E-leadership, Trust, Dan Kolaborasi Tim Virtual Pada Generasi Milenial Dan Generasi Z: Systematic Literature Review Dalam Perspektif Psikologi Organisasi
Year: 2026
Type: review
Study design: Systematic Review
Abstract: Digital transformation has catalyzed the widespread adoption of virtual teams in contemporary organizations, bringing together Millennial and Generation Z workers with distinct behavioral traits. This study aims to systematically analyze literature examining the interrelationships among e-leadership, trust, and virtual team collaboration across generations from an organizational psychology perspective. Adopting the Systematic Literature Review (SLR) method guided by PRISMA 2020 protocols, 8 primary studies from reputable databases (2022–2026) were synthesized from an initial pool of 642 identified records. The thematic mapping categorized findings into four core domains: relational competencies of e-leadership, mechanisms of swift trust formation, synchronization of hybrid communication channels, and alignment with supportive-participative leadership expectations for Millennials and Gen Z. Trust consistently serves as a pivotal psychological mediator that mitigates isolation risks and enhances collaborative effectiveness in technology-mediated environments. This review concludes that virtual team performance relies not merely on digital infrastructure, but fundamentally on human-centered, adaptive leadership. ABSTRAK Transformasi digital telah mendorong adopsi tim virtual secara masif dalam organisasi modern, mempertemukan angkatan kerja Generasi Milenial dan Generasi Z yang memiliki karakteristik unik. Kajian ini bertujuan untuk menganalisis secara sistematis literatur mengenai keterkaitan e-leadership, trust, dan kolaborasi tim virtual lintas generasi dari sudut pandang psikologi organisasi. Melalui metode Systematic Literature Review (SLR) berpedoman PRISMA 2020, sebanyak 8 artikel primer terindeks bereputasi (2022–2026) disintesis dari penelusuran awal 642 dokumen. Hasil pemetaan literatur mengelompokkan temuan ke dalam empat domain utama, yaitu kompetensi relasional e-leadership, mekanisme pembentukan swift trust, integrasi kanal komunikasi hibrida, serta pemenuhan ekspektasi kepemimpinan suportif-partisipatif bagi Generasi Milenial dan Z. Kepercayaan terbukti menjadi mediator psikologis vital yang meminimalkan kerentanan isolasi sosial serta mengoptimalkan kolaborasi tim virtual. Kajian ini menyimpulkan bahwa efektivitas tim virtual tidak hanya bertumpu pada infrastruktur digital, melainkan pada kapasitas kepemimpinan yang adaptif dan berorientasi manusiawi (human-centered).
Institution: Universitas Amikom Yogyakarta
Language: English
Subfield: Social Psychology
Field: Psychology
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W7225157342