Work

Measuring Information Systems value against organisational performance: A case study of a South African retailer

Year: 2022

Type: dissertation

Abstract: Organisations’ increased dependency on technology in general and retailers in particular, is changing how businesses and people operate and communicate. This has amplified the need to make better choices to increase the benefits from information and communication technology investments. As such, the economic evaluation of the business value of information systems (BVIS) against organisational performance has become a business imperative but to do this effectively, organisations must be presented with an appropriate framework. Research shows that organisations have historically struggled to measure the BVIS because of the multiple challenges that hinder effective measurement.

Source: University of the Western Cape Electronic Theses and Dissertations Repository (University of the Western Cape)

Author: Julius, Clive

Language: English

Topic: Information Technology Governance and Strategy

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W7225217300

Cites: 4

Cited by:

Related to: 10