Work

Digital Maturity as a Determinant of Resilience and Socio-economic Efficiency of Hotel-and-restaurant Complexes in Wartime Ukraine

Year: 2026

Type: article

Abstract: The article examines digital maturity as a determinant of resilience and socio-economic efficiency of Ukraine's hotel-and-restaurant complex under martial law. Using public statistics for 2022-2026 rather than primary survey data, it shows that hotel revenue and tourist-tax receipts have grown considerably faster than occupancy and taxed hotel-nights, that direct and social-media booking channels have displaced online travel agencies, and that regions with more stable infrastructure show markedly better recovery trajectories than regions closer to active combat. These patterns support extending the author's previously proposed Digital Maturity Index / Socio-Economic Efficiency Index framework with an explicit infrastructure-resilience sub-domain, with direct practical implications for enterprise digitalisation strategy and for hospitality-recovery policy design.

Source: Економіка та суспільство

DOI: 10.32782/2524-0072/2026-92-15

Author: Євгеній Немченко

Institution: Kyiv National University of Culture and Arts

Language: English

Topic: Diverse Aspects of Tourism Research

Subfield: Tourism, Leisure and Hospitality Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Decent work and economic growth, Industry, innovation and infrastructure

Open Access status: gold

Estimated APC paid: $40