Frontline Service Management: Operational Procedures, Employee Training, and Performance Assessment.
Year: 2026
Type: article
Abstract: Rachmad, Yoesoep Edhie. 2027. Frontline Service Management: Operational Procedures, Employee Training, and Performance Assessment. World Frontline Management Academic Press.
Source: Open Science Framework
Author: Yoesoep Edhie Rachmad
Language: English
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W7225448842
