Work

Ethical Behaviours and Accountability in Edo State Ministry of Health: Implications for Quality Service Delivery

Year: 2026
Type: article
Study design: Observational Study
Abstract: This research investigated ethical practices and accountability mechanisms and its implication on quality service delivery in the Ministry of Health, Edo State. The study was underpinned by Stewardship Theory. The study was anchored on descriptive survey research design. The study comprised of staff of Edo State Ministry of Health with a sample of 112 respondents. Data were collected using a structured questionnaire and analyzed using descriptive statistics and Pearson Product Moment Correlation while hypotheses were tested at the 0.05 significance level. Result showed that there exists a positive significant relationship between ethical practices and accountability mechanisms and service delivery. The study established that improved ethical conduct and accountability are crucial towards ensuring improved transparency, administrative integrity and service delivery. It recommended sustained ethical conduct, improved monitoring and reporting mechanisms, strong internal controls, strengthened institutional capacity and regular adherence to the code of conduct among staff for improvement in accountability and service delivery systems.
Language: English
Open Access status: diamond
OpenAlex ID: W7225466693
FWCI:
Cites: 1
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Related to: 10