SAE Theory of the Company · Paper 3: Service / SAE 公司论 第三篇: 服务
Year: 2026
Type: preprint
Abstract: This paper asks what users are taken to be by a company. In 1982, seven people in the Chicago area died after taking Tylenol; the medicine had been taken from store shelves by someone and laced with cyanide, and the danger was not caused by Johnson & Johnson, yet Johnson & Johnson stopped production and advertising and removed the product from shelves nationwide. Users are people, each with his own law; what a company sells them is what it does; the users themselves, their attention and the data about them are not the goods in this transaction. Users can leave: whether data can be taken along, and whether unsubscribing is no harder than subscribing, are the two places the normative layer asks about first; the costs and conditions the company sets do not seal off the channels for exiting, refusing, revoking, or passing into review. Recommending is permitted, and whether to choose is the user's own affair; interfaces are not designed to deceive him or to get around his judgment; the closer to a chokepoint, the stronger the checks (GS8). The EU's data portability, the reduction of switching charges to zero, Germany's cancellation button and the Digital Services Act's provisions on interfaces show how the rule layer writes this; the ranking on Crossways Market and the deletion of reviews on Echo Wall show what it is to judge the operation, not the person. Products do not trade harm to people's health and safety for profit; when a danger appears the company stops first, and the cost falls on what the company does; the accountability to stop first is not limited by fault (GS8a). Advertising, free services in exchange for data, subscriptions: the names are not judged, the execution is: as far as users enter an exchange of data and attention, being informed, being able to refuse and not being held fast make it an exchange in the Emergence Layer, and where these are not met the line is crossed; being able to refuse must be real (GS9). The European Commission's non-compliance decision against Meta in 2025 judged precisely a practice in which "being able to refuse" had not been made real. Finally the paper speaks of direction: giving the real thing, and giving users more of a way forward. The paper has three propositions (GS8, GS8a, GS9), each stated at the end of its section and listed together at the end. 这一篇问用户在公司那里被当作什么。1982 年,芝加哥一带有七人服用泰诺后死亡;药是被人从货架上取下、掺了氰化物的,危险不是强生造成的,强生仍停了生产与广告,把货从全国的货架上撤下。用户是人,各有自己的法;公司卖给他的是事,他本人、他的注意力、关于他的数据,都不是这笔交易里的货。用户离得开:数据能不能带走,退订是否不比订阅难,是规范层先问的两处;公司设的成本与条件,不封住退出、拒绝、撤回或转入审查的通道。推荐可以,选不选是他自己的事;界面不设计成骗他,或绕过他的判断;越靠近关口,制衡越强(GS8)。欧盟的数据可携、转换费归零、德国的解约按钮与《数字服务法》对界面的规定,示范规则层怎样写;通衢市集的排序与回音壁的删评,示范判操作、不判人。产品不以伤害人的健康与安全换利润;危险出现时先停,代价落在公司的事上;先停的职责不以过错为限(GS8a)。广告、免费换数据、订阅,名称都不判,判执行:就用户进入数据与注意力的交换而言,知情、能拒、不被收住,是涌现层的交换,做不到就越线;能拒要实(GS9)。欧盟委员会 2025 年对 Meta 的不合规决定,判的正是一项"能拒"没有落实的做法。最后说方向:给真东西,让他更有的选。全篇三条(GS8、GS8a、GS9),各节末写出,篇末合列。 Related works(11) Relation Identifier Scheme Resource type Title References 10.5281/zenodo.23270384 DOI Publication / Preprint Not Crossing the Line (SAE Institution Theory, Paper 2) References 10.5281/zenodo.23271324 DOI Publication / Preprint Open to Questioning (SAE Institution Theory, Paper 6) References 10.5281/zenodo.23874140 DOI Publication / Preprint Chokepoints (SAE Political Economy, Paper 2) References 10.5281/zenodo.23874142 DOI Publication / Preprint Checks (SAE Political Economy, Paper 3) References 10.5281/zenodo.23874146 DOI Publication / Preprint Conversion (SAE Political Economy, Paper 4) References 10.5281/zenodo.24021385 DOI Publication / Preprint A Way Out, a Way Forward (SAE Political Economy, Specialist Paper) References 10.5281/zenodo.21252863 DOI Publication / Preprint On the Cultivation and Diachronic Unfolding of Rights (SAE Rights Theory, Paper 6) References 10.5281/zenodo.19396633 DOI Publication / Preprint Kingdom of Ends vs Kingdom of Means: Phase-Transition Acceleration in the Age of AI (SAE Economics, Paper 6) References 10.5281/zenodo.24045716 DOI Publication / Preprint What a Company Is Not (SAE Theory of the Company, Prequel) References 10.5281/zenodo.24045721 DOI Publication / Preprint Investment (SAE Theory of the Company, Paper 1) References 10.5281/zenodo.24045723 DOI Publication / Preprint Working Together (SAE Theory of the Company, Paper 2)
Author: Qin, Han
Language: English
Subfield: Law
Field: Social Sciences
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W7225585103