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ITIL 4 Direct, Plan and Improve: Strategic IT Service Management

Year: 2026

Type: article

Abstract: Description:This document provides an overview of ITIL 4 Strategist Direct, Plan and Improve (DPI). It explains organizational direction, governance, planning, performance measurement and continual improvement. It also explores practical business applications and how IT professionals can connect service management activities with organizational objectives.

Source: Zenodo (CERN European Organization for Nuclear Research)

DOI: 10.5281/zenodo.24106657

Author: LLC, SterlingNext

Language: English

Topic: Information Technology Governance and Strategy

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W7225732510

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