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ITIL 4 Create, Deliver and Support: Building Efficient IT Service Operations

Year: 2026

Type: article

Abstract: This document explains the ITIL 4 Specialist Create, Deliver and Support (CDS) module and its role in modern IT service management. It covers service creation, operational delivery, service support, team collaboration, workflow management and continual improvement. It also discusses practical applications, professional development and the importance of maintaining efficient IT service operations.

Source: Zenodo (CERN European Organization for Nuclear Research)

DOI: 10.5281/zenodo.24106602

Author: LLC, SterlingNext

Language: English

Topic: Information Technology Governance and Strategy

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W7225736177

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