Work

An interplay of bricks and emotions- Role of job crafting and emotional intelligence in determining self-perceived productivity in the construction industry

Year: 2026
Type: article
Abstract: This study aims to examine the role of emotional intelligence (EI) and relational job crafting and their association with self-perceived productivity among employees working in the construction sector. The study particularly emphasizes Job Demands–Resources (JD-R) theory by considering EI and relational job crafting as important resources for employees. The primary objective is to examine the role of EI and relational job crafting in enhancing employees’ psychological and social well-being and, ultimately, their self-perceived productivity. The study is explanatory and cross-sectional in nature thus the study captures only association among variables. Data was collected from construction workers using standardized scales. A sample of 689 respondents was selected using a stratified sampling technique. Structural Equation Modelling (SEM) was employed using AMOS to analyze the data. The findings indicate that employees working in the construction industry is linked to emotional intelligence and relational job crafting abilities to reframe their perspectives towards job demands. These abilities assist employees to maintain greater psychological and social stability, which is further found to be positively associated with self-perceived productivity. The findings suggest that construction organizations could support emotional intelligence training and encourage relational job crafting, particularly for workers experiencing physical exhaustion. Relational job crafting and emotional intelligence may help employees to cope with job demands, experience greater psychological relief, and develop a more positive outlook. This study contributes to the understanding of employee well-being in high-risk occupational sectors and advocates a shift from a purely mechanistic model towards more human-oriented management practices. Further, the study provides insights into emotional and behavioral resources associated with well-being and self-perceived productivity in a physically demanding occupational context.
Language: English
Open Access status: gold
Estimated APC paid: $2,690
OpenAlex ID: W7225795786
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