Work

Influence of digital work platforms on working conditions in the tourism sector: a system dynamics model

Year: 2026

Type: article

Abstract: This paper presents the System Dynamics (SD) model developed within a research project focused on the phenomenon of platformisation of services in tourism and its impacts on the labour market, i.e. wages, working conditions and unionisation of tourism workers. Through consultations with domain experts, we have developed a causal loop diagram representing the relationships between stakeholders and other influential factors and used it as the starting point for the development of a System Dynamics (SD) model. The SD model aims to provide insight into the tourism labour market dynamics in Slovenia through the interplay of a set of variables representing the tourists, employers and workers in tourism industry. The model is based on previous research, consultation with labour market experts, public data on collective bargaining coverage, public statistical data on labour market and tourism industry from SiStat, Eurostat and OECD, and reports from Hotels, Restaurants & Cafés in Europe association (HOTREC) and European Working Conditions Surveys (EWCS).

Source: Central European Journal of Operations Research

DOI: 10.1007/s10100-026-01049-3

Authors: Blaž Rodič, Maja Breznik, Maja Turnšek, Jerneja Šavrič

Institutions: University of Maribor, Rudolfovo – Science and Technology Centre Novo mesto, Peace Institute- Institute for Contemporary Social and Political Studies

Language: English

Topic: Digital Economy and Work Transformation

Subfield: Sociology and Political Science

Field: Social Sciences

Domain: Social Sciences

Open Access status: hybrid

Estimated APC paid: $2,990

OpenAlex ID: W7225832461