It's Not Just About the Technology: Changing the Focus from Technology to Collaboration in Videoconferencing Room Design
Year: 2013
Type: article
Abstract: Videoconferencing technologies are being increasingly utilized in today’s business and educational environments. However, implementation rates continue to be lower than projected, and user perceptions on the level of collaborative environment provided by videoconferencing rooms vary widely, depending on room design. This study found that, while few videoconferencing professional characteristics impact the level of collaborative environment designed for end-users, the perceived closeness levels provided to end-users significantly impacted their perceptions on the technology. The study also found that videoconferencing professionals’ views and end-users’ views on the level of collaboration within videoconferencing environments vary significantly. By shifting the design of videoconferencing rooms from a technology-centric view to a more collaborative-centric view, end-user satisfaction improves. For business and educational applications, improved levels of collaboration will result in more productive and meaningful communications.
Author: Tamela W. Smith
Institution: Western Kentucky University
Language: English
Subfield: Architecture
Field: Engineering
Domain: Physical Sciences
Open Access status: green
OpenAlex ID: W74946248