Year: 2004
Type: conference-paper
Abstract: The topic of e-business is increasingly attracting the attention of software engineers, system researchers and, most interestingly, business practitioners.However, the organizational aspects of e-business transformation (e-transformation) have received little attention.Success is strongly related to the effective strategies for planning and managing various key success factors.This paper investigates three of the major organizational aspects of the e-transformation process, related to the core assets of any business: people, technology and business processes.Here, we focus on the effective change management strategies including resistance to change; the successful adoption and diffusion of new technologies; and the successful reengineering of business processes for the new e-business environment.We report empirical results from an industrial case study conducted in a large multinational professional information solution provider in Sydney over a period of two years using the Action Research methodology.
Authors: M. K. Serour, Brian Henderson‐Sellers
Language: English
Subfield: Management of Technology and Innovation
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W759058990