Work

The impact of service worker personal resources on relationship quality in business solutions

Year: 2015

Type: article

Study design: Observational Study

Source: Industrial Marketing Management

DOI: 10.1016/j.indmarman.2015.06.003

Author: Daniel D. Prior

Institution: UNSW Canberra

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W774026468

FWCI: 2.942

Cites: 99

Cited by: 18

Related to: 10